Privacy Policy – Sophia’s Studio Massage & Beauty

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Effective Date: 07/11/2025

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Sophia’s Studio Massage & Beauty (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and store information when you visit our website, book appointments, or contact us.

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 Information We Collect

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When you use our website or book an appointment, we may collect the following information:

• Name, email address, phone number

• Appointment details (treatment type, date, time)

• Payment information (processed securely via Timely or other payment providers)

• Any other information you voluntarily provide (e.g., messages or feedback)

 How We Use Your Information

We use your information to:

• Confirm and manage your bookings

• Respond to inquiries or messages

• Send appointment reminders or relevant updates

• Improve our services and website experience

We will never sell or share your personal information with third parties for marketing purposes.

 Third-Party Services

We use third-party services to provide and manage our website and bookings:

Timely – Our booking system is provided by Timely, which collects and stores your booking information securely. By booking with us, you agree to Timely’s Privacy Policy.

Wix – Our website is hosted and managed by Wix, which may process information such as form submissions and cookies.

Payment Processors – Payments are processed securely by third-party providers, and we do not store your full card details.

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 Cookies and Tracking

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We use cookies and similar technologies to:

• Improve website performance

• Analyze site traffic and usage

• Remember your preferences

You can manage cookie preferences in your browser settings.

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How We Protect Your Data

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, or loss. Only authorized personnel have access to your information for business purposes.

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Your Rights

You have the right to:

• Access the personal information we hold about you

• Request corrections or updates to your data

• Request deletion of your personal information

• Withdraw consent to receive communications

To exercise any of these rights, please contact us at:
📧sophieplayer@hotmail.com

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 Data Retention

We retain your personal information only as long as necessary for the purposes described above or as required by law.

 Children

Our services are intended for clients aged 16 and over. We do not knowingly collect personal information from children.

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Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the effective date. Please check back periodically to stay informed.

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Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Sophia’s Studio Massage & Beauty
📍 Woodley, Berkshire
📞 07464268844
📧 sophieplayer@hotmail.com